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Phrases that are Usually Used in Business Letters

 
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englishlci



Joined: 01 Oct 2009
Posts: 48

PostPosted: Sun Apr 25, 2010 2:51 am    Post subject: Phrases that are Usually Used in Business Letters Reply with quote

Writing a business letter correctly is as important for your business image as dressing appropriately or speaking impeccably, and it can be very simple if you know what to say and how to say it.

Are you enrolled in an ESL class? If you are still trying to master business English and regularly have to write letters, don’t worry too much, keep it simple, pay attention to, and employ these phrases that are usually used in professional business letters to ask and talk about different topics:

1. To ask for information
- I am writing to inquire about…

- I am writing in reference to…

- I read/heard… and would like to know…

- Could you please send me… at the address below/above.

- Thank you for your assistance. I look forward to hearing from you.

2. To answer a request
- Thank you for your interest/inquiry.

- Enclosed is the information you requested. You can learn more about this at…

- If you have further questions/If you need assistance, please contact…

- Please feel free to contact me at… if I can be of further help.

3. To make a request
- Could you please send me your most recent brochure?

- Could you fax me the results of the market survey?

- I would like to order ten copies of the book…

- I would really appreciate if you could send me this information.

- Please return the enclosed envelope with your payment.

4. To show you care
- Thank you for your hospitality.

- I enjoyed very much having lunch with you last week when I was in Dallas.

- Congratulations on your promotion to General Manager.

- I wanted to congratulate you on your new position.

- I was very happy to hear that the negotiations went well.

5. To introduce a product or service
- I am writing to tell you about…

- Our new product will be available next month.

- This product/service is designed to help you…

6. To give or ask for an indication
- I am writing in regards to…

- I am writing in reference to…

- Please refer to the enclosed invoice/brochure.

- I hope you have had the opportunity to review the materials we sent you.

7. To confirm something
- I am writing to confirm…

- I would like to confirm what we discussed last Tuesday.

- I would like to confirm the main points we talked about…

8. To notify something
- I am writing to let you know that…

- Please be aware/informed that…

- I would like to inform you about a recent change/happening. I am happy to notify you that your request for funding has been approved.

9. To offer help
- We would be happy to…

- If we can be of assistance, please don’t hesitate to ask.

10. To ask for a payment
- According to our records…

- Our records show that…

- Your monthly payment is past due.

- Please send payment as soon as possible.

Business letters must be concise while at the same time respectful and honest, and you can achieve all that by using these phrases in your day-to-day business communications.


Rachel Clarkson
Rachel Clarkson is an English teacher at LCI English and blogger at the ESL Blog.
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